:root{--sidebar-w:60px}.app-sidebar{width:var(--sidebar-w);z-index:1000;background:#f3f4f6;flex-direction:column;flex-shrink:0;justify-content:space-between;align-items:center;height:100vh;padding:18px 14px;transition:background .3s;display:flex;position:fixed;top:0;left:0}.app-sidebar-top{flex-direction:column;flex:1;align-items:center;gap:12px;width:100%;padding-top:12px;display:flex}.app-sidebar-logo{border-radius:999px;place-items:center;width:46px;height:46px;display:grid}.app-sidebar-logo img{object-fit:contain;width:100%;height:100%}.app-sidebar-nav{flex-direction:column;align-items:center;gap:14px;width:100%;margin-top:auto;margin-bottom:auto;display:flex}.app-sidebar-nav-item,.app-sidebar-logout{color:#5b6277;background:#f7f8fc;border:1px solid #e7e8f0;border-radius:13px;place-items:center;width:46px;height:46px;text-decoration:none;transition:background-color .2s,border-color .2s,color .2s;display:grid}.app-sidebar-nav-item:hover,.app-sidebar-logout:hover{background:#fff;border-color:#d6daf0}.app-sidebar-nav-item.is-active{background:#fff;border-color:#02174d;transform:scale(1.05);box-shadow:0 0 0 2px #11056966,0 8px 20px #2015f059}.app-sidebar-nav-item img{width:24px;height:24px}.app-sidebar-bottom{flex-direction:column;align-items:center;gap:14px;width:100%;padding-bottom:90px;display:flex}.app-sidebar-avatar{color:#635bff;background:#fff;border:1px solid #e7e8f0;border-radius:999px;place-items:center;width:46px;height:46px;font-size:14px;font-weight:700;display:grid}.app-sidebar-logout{cursor:pointer}.app-sidebar-logout img{object-fit:contain;width:24px;height:24px}.main-page.main-page-b2b{min-height:100vh;padding-left:84px}.main-page.main-page-b2b .navbar,.main-page.main-page-b2b .page-title,.main-page.main-page-b2b .page-divider{display:none!important}.upper-page.upper-page-b2b{height:100vh;overflow-y:auto!important}.page.page-b2b{background:#f3f4f6;padding:0}.page.page-b2b>.ant-layout.bg-white{background:0 0}.body-b2b-dashboard{width:100%}.app-sidebar.dark{background:#111827}.app-sidebar.dark .app-sidebar-nav-item,.app-sidebar.dark .app-sidebar-logout{color:#b0b3c5;background:#252640;border-color:#3a3b5c}.app-sidebar.dark .app-sidebar-nav-item:hover,.app-sidebar.dark .app-sidebar-logout:hover{background:#2f3055;border-color:#4a4b7c}.app-sidebar.dark .app-sidebar-nav-item.is-active{background:#2f3055;border-color:#7a68ff}.app-sidebar.dark .app-sidebar-avatar{color:#7a68ff;background:#252640;border-color:#3a3b5c}.dashboard-page{--primary:#6a4dff;--primary-light:#f1ebff;--bg-light:#f3f4f6;--border:#e5e7eb;--text-dark:#1f2937;--text-medium:#374151;--text-gray:#4b5563;--gray-500:#6b7280;--gray-400:#9ca3af;--red:#c0394b;--red-light:#fdecef;--green:#1f9d6a;--green-light:#e7f9f1;--radius-sm:8px;--radius-md:12px;--radius-lg:14px;--shadow-sm:0 6px 18px #1e293b0f;--shadow-md:0 2px 8px #0000001a;--shadow-lg:0 8px 30px #00000026}.dashboard-page,.dashboard-page *,.dashboard-page :before,.dashboard-page :after{transition:background-color .4s,color .4s,border-color .4s,box-shadow .4s}.dashboard-page.dark{--primary:#7c6aff;--primary-light:#2a2250;--bg-light:#111827;--border:#374151;--text-dark:#f3f4f6;--text-medium:#e5e7eb;--text-gray:#9ca3af;--gray-500:#9ca3af;--gray-400:#6b7280;--red:#f87171;--red-light:#3b1a1a;--green:#34d399;--green-light:#1a3b2a;--shadow-sm:0 6px 18px #0000004d;--shadow-md:0 2px 8px #0006;--shadow-lg:0 8px 30px #00000080}.dashboard-page.dark .metric-card,.dashboard-page.dark .chart-card,.dashboard-page.dark .summary-section,.dashboard-page.dark .summary-header,.dashboard-page.dark .summary-card-mobile,.dashboard-page.dark .chatbot-window,.dashboard-page.dark .message-modal{background:#1f2937}.dashboard-page.dark .dashboard-search,.dashboard-page.dark .dashboard-ask-btn,.dashboard-page.dark .dashboard-filter-btn,.dashboard-page.dark .dashboard-refresh-btn{color:var(--text-medium);background:#1f2937}.dashboard-page.dark .dashboard-search input{color:var(--text-medium)}.dashboard-page.dark .dashboard-search input::placeholder{opacity:1;color:#6b7280!important}.dashboard-page.dark .chart-title,.dashboard-page.dark .category-chart-legend-value{color:var(--text-dark)}.dashboard-page.dark .chart-badge-month{background:var(--border);color:var(--text-medium)}.dashboard-page.dark .chart-badge-average{color:var(--primary);background:#02174d!important}.dashboard-page.dark .summary-month-divider{color:var(--gray-500);background-color:#1a2332}.dashboard-page.dark .summary-download-btn,.dashboard-page.dark .summary-view-btn,.dashboard-page.dark .summary-btn-view,.dashboard-page.dark .summary-btn-file{color:var(--text-medium);border-color:var(--border)}.dashboard-page.dark .metric-card-progress-container{background-color:var(--border)}.dashboard-page.dark .dashboard-theme-btn{color:var(--text-medium)}.dashboard-page{background:var(--bg-light);flex-direction:column;gap:18px;min-width:0;padding:18px;transition:background .3s;display:flex;overflow-x:hidden}.dashboard-top{flex-direction:column;gap:18px;display:flex}.dashboard-top-main{justify-content:space-between;align-items:center;gap:16px;display:flex}.dashboard-title{color:var(--text-dark);margin:0;font-size:26px;font-weight:700}.dashboard-actions-right{align-items:center;gap:10px;display:flex}.dashboard-search{border:1px solid var(--border);border-radius:var(--radius-md);background:#fff;align-items:center;gap:8px;min-width:200px;height:36px;padding:0 12px;display:inline-flex}.dashboard-search-icon{color:var(--gray-400);font-size:14px}.dashboard-search input{width:100%;color:var(--text-dark);background:0 0;border:0;outline:none;font-size:14px}.dashboard-ask-btn{background:linear-gradient(#fff, #fff) padding-box, conic-gradient(from var(--border-angle,0deg), #e5e7eb 0%, #e5e7eb 70%, var(--primary) 80%, #a78bfa 90%, #e5e7eb 100%) border-box;border-radius:var(--radius-md);cursor:pointer;border:2px solid #0000;align-items:center;gap:8px;height:36px;padding:0 14px;font-size:14px;font-weight:800;animation:6s linear infinite borderFollow;display:inline-flex;color:var(--text-dark)!important}@property --border-angle{syntax:"<angle>";inherits:false;initial-value:0deg}@keyframes borderFollow{0%{--border-angle:0deg}to{--border-angle:360deg}}.dashboard-top-sub{justify-content:space-between;align-items:center;gap:16px;display:flex}.dashboard-actions-left{align-items:center;gap:8px;display:flex}.dashboard-filter-select-wrap{align-items:center;display:inline-flex;position:relative}.dashboard-filter-btn,.dashboard-refresh-btn{border:1px solid var(--border);height:34px;color:var(--text-gray);cursor:pointer;background:#fff;border-radius:10px;padding:0 12px;font-size:13px}.dashboard-filter-btn{appearance:none;padding-right:28px}.dashboard-filter-caret{color:var(--gray-500);pointer-events:none;font-size:10px;position:absolute;right:10px}.dashboard-refresh-btn{width:34px;padding:0}.dashboard-refresh-btn:disabled{opacity:.6;cursor:not-allowed}.dashboard-updated{color:var(--gray-400);flex-direction:column;align-items:flex-end;font-size:12px;display:flex}.dashboard-updated strong{color:var(--gray-500);font-weight:600}.dashboard{grid-template-columns:repeat(4,1fr);gap:18px;display:grid}.chart-card{border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:var(--shadow-sm);background:#fff;padding:12px}.chart-header{justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:10px;display:flex}.chart-title-wrap{flex-direction:column;display:flex}.chart-title{margin:0 0 4px;font-size:16px;font-weight:700}.chart-subtitle{color:var(--gray-500);margin:0 0 12px;font-size:13px}.chart-badges{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.chart-badge{white-space:nowrap;border-radius:10px;align-items:center;height:28px;padding:0 10px;font-size:12px;font-weight:600;display:inline-flex}.chart-badge-month{color:var(--text-gray);background:var(--bg-light)}.chart-badge-average{color:#fff;background:#02174d!important}.chart-badge-peak{color:var(--red);background:var(--red-light)}.chart-loading-block{background-color:#e5e7eb;background-image:linear-gradient(90deg,#e5e7eb00 0%,#fff9 50%,#e5e7eb00 100%);background-repeat:no-repeat;background-size:200% 100%;border-radius:10px;align-items:center;width:100%;height:320px;animation:1.4s ease-in-out infinite skeleton-shimmer;display:flex}.dashboard-page.dark .chart-loading-block{background-color:#2a2f3a;background-image:linear-gradient(90deg,#2a2f3a00 0%,#ffffff14 50%,#2a2f3a00 100%)}.dashboard-charts-grid{grid-template-columns:minmax(0,1.9fr) minmax(0,1.1fr);align-items:stretch;gap:18px;display:grid}.category-chart-card .chart-subtitle{margin-bottom:8px}.category-chart-layout{grid-template-columns:minmax(140px,1fr) minmax(0,1.4fr);align-items:center;gap:10px;display:grid}.category-chart-legend{flex-direction:column;gap:8px;max-height:320px;padding-right:4px;display:flex;overflow-y:auto}.category-chart-legend-item{grid-template-columns:10px 1fr auto;align-items:center;gap:8px;font-size:12px;display:grid}.category-chart-legend-dot{border-radius:50%;width:10px;height:10px}.category-chart-legend-label{color:var(--text-gray)}.category-chart-legend-value{color:#111827;font-weight:700}.category-chart-canvas{min-width:0}.theme-toggle{cursor:pointer;flex-shrink:0;width:72px;height:36px;transition:transform .3s;position:relative}.theme-toggle:hover{transform:scale(1.05)}.theme-toggle-bg{object-fit:fill;border-radius:999px;width:100%;height:100%;transition:opacity .5s;position:absolute;inset:0}.theme-toggle-bg.light{opacity:1}.theme-toggle-bg.dark,.theme-toggle.dark .theme-toggle-bg.light{opacity:0}.theme-toggle.dark .theme-toggle-bg.dark{opacity:1}.theme-toggle-knob{z-index:2;filter:drop-shadow(0 2px 4px #0000004d);border-radius:50%;width:28px;height:28px;transition:left .5s cubic-bezier(.68,-.55,.27,1.55);position:absolute;top:50%;left:6px;transform:translateY(-50%)}.theme-toggle.dark .theme-toggle-knob{filter:drop-shadow(0 2px 6px #ffffff4d);left:calc(100% - 34px)}@media (width<=1100px){.dashboard-title{font-size:22px}.dashboard-search{min-width:160px}.dashboard{grid-template-columns:repeat(2,minmax(0,1fr))}.metric-card{max-width:none}}@media (width<=920px){.dashboard-charts-grid{grid-template-columns:1fr}.category-chart-layout{grid-template-columns:1fr;gap:8px}.category-chart-legend{order:2;max-height:none;overflow:visible}.category-chart-canvas{order:1}}@media (width<=700px){.dashboard-page{gap:12px;padding:12px}.dashboard-top-main,.dashboard-top-sub{flex-direction:column;align-items:stretch}.dashboard-actions-right{flex-wrap:wrap;width:100%}.dashboard-actions-right .dashboard-search{flex:100%}.dashboard-search{width:100%;min-width:0}.dashboard-ask-btn{white-space:nowrap}.dashboard-updated{align-items:flex-start}.dashboard{grid-template-columns:1fr;gap:12px}.chart-header{flex-direction:column;align-items:flex-start}.chart-badges{justify-content:flex-start}.theme-toggle{width:56px;height:28px}.theme-toggle-knob{width:22px;height:22px;left:4px}.theme-toggle.dark .theme-toggle-knob{left:calc(100% - 26px)}.metric-plan-percent-bubble{display:none}}.skeleton-box{vertical-align:middle;background-color:#e5e7eb;background-image:linear-gradient(90deg,#e5e7eb00 0%,#fff9 50%,#e5e7eb00 100%);background-repeat:no-repeat;background-size:200% 100%;line-height:1;animation:1.4s ease-in-out infinite skeleton-shimmer;display:inline-block;position:relative;overflow:hidden}.skeleton-rounded-sm{border-radius:4px}.skeleton-rounded-md{border-radius:8px}.skeleton-rounded-lg{border-radius:12px}.skeleton-rounded-full{border-radius:9999px}.dashboard-page.dark .skeleton-box,.upload-ticket-container.dark .skeleton-box{background-color:#2a2f3a;background-image:linear-gradient(90deg,#2a2f3a00 0%,#ffffff14 50%,#2a2f3a00 100%)}@keyframes skeleton-shimmer{0%{background-position:-150% 0}to{background-position:150% 0}}.metric-card{width:100%;min-height:120px;box-shadow:var(--shadow-md);background:#fff;border-radius:16px;flex-direction:column;gap:12px;padding:14px;display:flex}.metric-header{justify-content:space-between;align-items:center;gap:8px;display:flex}.metric-heading{flex-direction:column;gap:6px;min-width:0;display:flex}.metric-card-title{color:var(--text-dark);margin:0;font-size:13px;font-weight:600}.metric-corner-badge{border-radius:var(--radius-md);flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:12px;font-weight:700;display:inline-flex}.metric-corner-badge-image{object-fit:contain;width:44px;height:44px;display:block}.metric-corner-badge.violet{background:var(--primary-light);color:#6d47d6}.metric-corner-badge.green{background:var(--green-light);color:var(--green)}.metric-corner-badge.red{background:var(--red-light);color:var(--red)}.metric-corner-badge.neutral{background:var(--bg-light);color:var(--gray-500)}.metric-trend-badge{white-space:nowrap;border-radius:var(--radius-sm);align-items:center;gap:6px;margin:0;padding:4px 8px;font-size:12px;font-weight:600;line-height:1;display:inline-flex}.metric-trend-icon{object-fit:contain;border-radius:4px;width:14px;height:14px}.metric-card-value{color:var(--text-dark);font-size:22px;font-weight:700;line-height:1.2}.metric-card-footer{border-top:1px solid var(--border);justify-content:space-between;align-items:baseline;gap:8px;margin-top:auto;padding-top:8px;display:flex}.metric-card-footer p{color:var(--gray-400);margin:0;font-size:12px}.metric-card-progress{margin-top:0}.metric-progress-value{color:var(--text-dark);margin:0 0 8px;font-size:14px;font-weight:600}.metric-card-progress{margin-top:8px;position:relative}.metric-card-progress-container{background-color:#f3f4f6;border-radius:999px;width:100%;height:10px;position:relative}.metric-card-progress-bar{background:linear-gradient(90deg,#02174d 0%,#e8002d 100%);border-radius:999px;min-width:24px;height:100%;position:relative}.metric-plan-knob{background:#fff;border-radius:999px;width:22px;height:14px;position:absolute;top:50%;right:-2px;transform:translateY(-50%);box-shadow:0 2px 6px #6366f159}.metric-plan-percent-bubble{color:#1f2937;white-space:nowrap;background:#fff;border-radius:999px;padding:4px 8px;font-size:10px;font-weight:700;position:absolute;bottom:calc(100% + 2px);right:-14px;box-shadow:0 6px 20px #0000001a}.metric-plan-percent-bubble:after{content:"";background:#fff;border-radius:2px;width:12px;height:12px;position:absolute;top:100%;right:16px;transform:translateY(-50%)rotate(45deg);box-shadow:3px 3px 8px #0000000a}.metric-plan-summary{justify-content:space-between;align-items:center;gap:12px;display:flex}.metric-plan-count{color:var(--text-dark);font-size:22px;font-weight:700;line-height:1.2}.metric-plan-footer{justify-content:space-between;align-items:baseline;margin-top:14px;display:flex}.metric-plan-meta{color:var(--gray-400);margin:0;font-size:12px}.metric-plan-cta{color:var(--primary);text-underline-offset:3px;cursor:pointer;font-size:12px;font-weight:700;text-decoration:underline}.metric-plan-cta:hover{opacity:.8}.summary-header{border-radius:var(--radius-lg);background:#fff;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px;padding:14px 18px;display:flex}.summary-header h3{color:var(--text-dark);margin:0;font-size:16px;font-weight:700}.message-modal-overlay{z-index:1000;background-color:#00000080;justify-content:center;align-items:center;width:100%;height:100%;display:flex;position:fixed;top:0;left:0}.message-modal{border-radius:var(--radius-lg);background-color:#fff;width:90%;max-width:400px;padding:24px;box-shadow:0 4px 6px #0000001a}.message-modal h4{color:var(--primary);margin:0 0 12px;font-size:16px;font-weight:700}.message-modal p{color:var(--text-gray);margin:0 0 18px;font-size:14px;line-height:1.5}.summary-download-btn{color:#000;border:1px solid var(--border);border-radius:var(--radius-sm);cursor:pointer;background-color:#0000;align-items:center;gap:8px;padding:6px 14px;font-size:12px;font-weight:600;display:inline-flex}.summary-view-btn{color:#000;border:1px solid var(--border);border-radius:var(--radius-sm);cursor:pointer;background-color:#0000;align-items:center;gap:8px;margin-right:10px;padding:6px 14px;font-size:12px;font-weight:600;display:inline-flex}.summary-actions{align-items:center;gap:8px;display:flex}.summary-month-divider{color:var(--gray-500);text-transform:uppercase;background-color:#f9fafb;font-size:12px;font-weight:700}.summary-section{border-radius:var(--radius-lg);background:#fff;padding:24px}.summary-table{border-collapse:collapse;width:100%}.summary-table th,.summary-table td{text-align:left;border-bottom:1px solid var(--border);padding:12px}.summary-table th{color:var(--text-medium);font-weight:600}.summary-table td{color:var(--text-gray)}.summary-table th:first-child,.summary-table td:first-child{width:12%}.summary-table th:nth-child(5),.summary-table td:nth-child(5){width:25%}.summary-table th:nth-child(7),.summary-table td:nth-child(7){width:15%}.summary-btn-view{color:#000;border:1px solid var(--border);border-radius:var(--radius-sm);cursor:pointer;background-color:#0000;align-items:center;gap:8px;padding:6px 14px;font-size:12px;font-weight:600;display:inline-flex}.summary-btn-file{color:#000;border:1px solid var(--border);border-radius:var(--radius-sm);cursor:pointer;background-color:#0000;align-items:center;gap:8px;margin-right:10px;padding:6px 14px;font-size:12px;font-weight:600;display:inline-flex}.status-badge{border-radius:var(--radius-sm);padding:4px 10px;font-size:12px;font-weight:600;display:inline-block}.status-pending{color:#894b00;background-color:#fef9c2}.status-purple{color:#1e40af;background-color:#dbeafe}.status-lime{color:#064e3b;background-color:#d1fae5}.status-cyan{color:#7c2d12;background-color:#ffedd5}.status-green{background:var(--green-light);color:var(--green)}.status-red{background:var(--red-light);color:var(--red)}.status-ilegible{color:#9f1239;background-color:#ffe4e6}.status-desconocido{color:var(--text-medium);background-color:var(--bg-light)}.summary-file-actions{gap:6px;display:flex}.summary-card-mobile{border-radius:var(--radius-lg);border:1px solid var(--border);background:#fff;padding:16px}.summary-card-header{justify-content:space-between;align-items:center;margin-bottom:12px;font-weight:700;display:flex}.summary-cards-mobile{display:none}@media (width<=700px){.summary-table,.summary-section{display:none}.summary-cards-mobile{flex-direction:column;gap:12px;display:flex}.summary-card-actions{flex-wrap:wrap;gap:8px;margin-top:12px;display:flex}.dashboard-page.dark .summary-card-row{color:var(--text-gray)}.dashboard-page.dark .summary-card-header{color:var(--text-dark)}}.summary-card-row{color:var(--text-gray);justify-content:space-between;padding:6px 0;font-size:14px;display:flex}.chatbot-window{border-radius:var(--radius-lg);width:360px;height:500px;box-shadow:var(--shadow-lg);z-index:1000;background:#fff;flex-direction:column;animation:.3s ease-out slideUp;display:flex;position:fixed;bottom:24px;right:24px}@keyframes slideUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.chatbot-header{color:#fff;background:var(--primary);border-bottom:1px solid var(--border);border-radius:var(--radius-lg) var(--radius-lg) 0 0;justify-content:space-between;align-items:center;padding:16px;display:flex}.chatbot-body{background:var(--bg-light);flex-direction:column;flex:1;gap:8px;padding:16px;display:flex;overflow-y:auto}.chatbot-input{border-top:1px solid var(--border);flex-direction:row;gap:8px;padding:12px;display:flex}.chatbot-input input{border:1px solid var(--border);border-radius:var(--radius-sm);outline:none;flex:1;padding:8px 12px;font-size:12px}.chatbot-input button{background:var(--primary);color:#fff;border-radius:var(--radius-sm);cursor:pointer;border:none;padding:8px 16px;font-weight:600}.chatbot-input button:disabled,.chatbot-input 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